The Australian Government has announced COVID-19 Bulk billing support will end 30th September. Our regular billing policy will apply to all appointments including Telehealth from 1st October 2020.
Medicare rebates for telehealth appointments are only available to patients who have been seen in person at the clinic in the last 12 months. If you do not meet this requirement and you would like a telehealth appointment, we can offer a privately billed consultation at our standard rates. There are exceptions to the 12 month rule (eg children under 1 year of age).
ALL patients with respiratory symptoms (such as sore throat, runny nose, cough, shortness of breath, loss of taste or smell) or fever, will require a telehealth appointment. This includes symptoms that are very mild to protect doctors, staff and patients. It is recommended that anyone with respiratory symptoms arrange to have a swab for Covid-19. Click on the link below for information on testing centres.
If you are attending the surgery we ask that only the patient attend the practice for their appointment. Other family members or friends should remain at home wherever possible, please advise us if another family member is needed to be in attendance.
On arrival at the clinic we ask that you REMAIN IN YOUR CAR and phone reception to let them know you are here. They will advise you when the doctor is ready for you to come directly in to the consulting room. When in the surgery please practise social distancing, use the hand sanitiser and avoid unnecessary touching of surfaces and equipment etc.
Your health and wellbeing is our priority and we have multiple measures in place to ensure your safety when attending appointments.
Belair Family Health Centre would like to thank our patients for their understanding as we all adapt to the changes and restrictions at this time. The clinic team regularly review our procedures and current covid-19 status of South Australia and changes can occur at short notice.
SA COVID-19 Information line 8am – 8pm 7 days 1800 253 787
Mental Health and Wellbeing support line on 1800 632 753 available 8am-8pm 7 days. Beyond Blue has trained counsellors available 24/7 on 1800 512 348.